TERMS OF SALE
IMPORTANT - PLEASE READ CAREFULLY
Product Availability: Jamie Lynn strives to maintain sufficient stock in all of the 1500 sku¹s that we make and sell so each order can be shipped complete. However, occasionally an item is out of stock and the order will be shipped without that item. Jamie Lynn will not be responsible for instances where an out of stock item runs up against a customer's time constraint where that time constraint is not indicated on customer¹s order IN WRITING. Please indicate on your faxed order that the order is to be shipped complete or that the order is needed by a certain date. Jamie Lynn will not be responsible for time constraints for telephone orders.
Tax Information: We will not process an order without having your state resale tax number on file, so return our tax form, completely filled out, with a copy of your state resale tax certificate.
Terms: F.O.B. Chicago warehouse.
Claims & Returns: No claims for shortages or damages will be allowed without notice to us in writing, by phone (800-654-4031), or by fax (800-654-4911) within 5 days of receipt of shipment. All returns must be authorized by Jamie Lynn to receive credit. Unauthorized returns will be refused.
Refused Shipments: All refused shipments will be charged a 20% restock fee in addition to inbound and outbound freight. Account terms will also be changed to "pre-pay credit card only".
Shipping: Most shipments are sent via U.P.S. (or FedEx Ground upon request). In the case of very large orders, shipments are forwarded via common carrier (truck).
Minimum Order: Initial orders from new customers must be at least $150.00. The minimum reorder is $75.00. A service charge of $10.00 will be assessed on orders between $50.00 and $75.00. Orders for less than $50.00 will not be accepted.
Packing: Most items are packaged in Jamie Lynn® printed retail packaging. However, some items, where noted, are bulk packed.
Freight: 100% prepaid freight on orders of $500 or more (for lower 48 states only).
Payment Option: We accept American Express, Discover, MasterCard or Visa.
New Accounts: Three (3) trade references and one (1) bank reference are required with an initial order. A firm in business less than 1 year must send full amount with first order or request C.O.D.-money order--or supply credit card information. All new customers should note that if merchandise is needed immediately, a money order or credit card information should be enclosed to expedite shipment. When estimating freight charges, add 10% to Total Merchandise Amount.
C.O.D. Accounts: WE ARE NO LONGER ACCEPTING BUSINESS CHECKS FOR COD ORDERS. COD ORDERS MUST BE PAID WITH A MONEY ORDER OR CERTIFIED BANK CHECK. A $2.50 per carton COD Handling Charge will be added in addition to all other shipping and COD charges. Refused COD orders will be charged all refused shipment charges stated above and all COD related charges. Account will also be changed to "Pre-pay credit card only".
Past Due Accounts: All new orders will be held until payment is received on past orders to bring the account within agreed upon terms. A 1.5% late payment charge will be added to the account for each month, or part thereof, that an account is past due.
Checks Returned by Bank: A $50.00 service charge will be assessed against any account submitting a check which is returned to us for any reason. Also, all future orders will be shipped C.O.D. money order or credit card only.
Ordering Information: When placing your order please give us the following information: 1) Account number; 2) Complete "Bill to" name and address; 3) Complete "Ship to" name and address; 4) Your purchase order number (if applicable); 5) Buyer's name; 6) Complete phone number; 7) Style numbers; 8) Quantity ordered in pieces; 9) Colors (where applicable); 10) Description of items; 11) Price each; 12) Extended totals.
Banners: Advertising banners for Precious Moments® and Kim AndersonTM are available. They are 11" x 14" and are now FREE upon request. Supplies may be limited. Contact Customer Service for more information.
Jurisdiction: By placing an open credit sale order with Jamie Lynn, purchaser acknowledges and agrees the sale takes place in Chicago, Illinois, and that the Circuit Court of Cook County, Illinois has jurisdiction over purchaser and Jamie Lynn®.
Summer Candle Shipments: Due to the extreme heat experienced nationwide during the last few summers, we have implemented a candle shipping schedule to minimize the number of days candles are en route. In most instances, this means that candles can only be shipped out on a Monday or Tuesday. If your candle needs are urgent, please indicate so on your order or tell the Jamie Lynn® customer service representative so that arrangements can be made for immediate shipment. We strongly urge all customers to forecast your candle needs for the hot summer months and buy earlier in the year. Jamie Lynn® will not be responsible for damage to candles shipped between May and August.
Please Note: Hair color and color of tuxedos on figurines may vary. (No requests taken). Flowers and decorations may vary slightly from those shown in photos.
By placing an order for merchandise with Jamie Lynn®, you acknowledge that the sale is conducted pursuant to these Terms of Sale, the current version of which is posted on Jamie Lynn's website: www.jamielynn.com.
A List of UPC codes available upon request.
While we strive for accuracy in our catalog and price lists, we sometimes make errors. Known errors will be posted on our website periodically. We reserve the right to correct errors in pricing or information on the invoice.
